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Why Our Clients LOVE US – Invercall

Invercall was founded in 2006 as an “American Call Center”, Which means Invercall has offices in the United States and Central America. Having multiple offices connecte through the cloud gives Invercall a strategic advantage providing Top Quality, Bi Lingual agents, finding the “best of best” in each region. We have developed this strategy because some of our clients look specifically for cost savings and some require our agents be located in the continental United States. Here at Invercall we adapt to our customers needs and can provide expert agents for any campaign.

In the beginning Invercall primarily focused on “shared agent” customer and technicalsupport. Through the years we offered additional services to our clients eliminating the need for them to outsource to multiple vendors. Now,Invercall offers Shared agent support in addition to dedicated agent outsourcing. We pride ourselves in adapting to what our clients needs are, not the other way around.

When you choose Invercall you can rest easy knowing you will be provided with the best technology combined with expert staff and experienced management. These factors will ensure your company is not only saving money by choosing Invercall but increasing production as well. Our success is measured directly through the success of our clients which is why we are not considered an outsourcing vendor but your outsourcing partner.

Our Management Team

JOSE TORRES CEO/CIO

Jose Torres has more than 25-years of experience in the computer, technology, and legal fields. Prior to co-founding Strategic Litigation…

DENNIS J. FITZGERALD COO

A Natural Leader, Dennis gets the very best from every Employee at Invercall. He has over 20 years of Call…

DONNA MILLER President

Donna has served as Project Manager for all aspects of large mass tort projects, including protocol development, record retrieval, legal…

PETER VAN KRUIJSSEN Campaigns Developer

"At Invercall we work side by side with our clients from the moment they contract with us so that as…

LIDIA CHAVARRIA Team Supervisor

"To make sure my clients are satisfied and receiving services and support above and beyond their expectations. We are a…

KELWIN CORTES Support Supervisor

"During my time at SLP Legal, I've grown as a human being and as a professional. It has been very…