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OUTBOUND CALL CENTER – Invercall

OUTBOUND CALL CENTER

Outbound call centers mainly comprise of agents making calls to existing and potential customers. The calls are meant to increase your sales, follow-up your mailings, test unknown markets, develop good customer relationships and make your business a success. Many companies make use of outbound contact centers to make their potential and existing customers aware of their products and services. When a sale of the product or service is achieved by making an outbound call it is referred to as an outbound sale.

When you outsource outbound contact center services to INVERCALL, our team helps you increase your sales, follow-up your mails, test unknown markets, develop good customer relationships and make your business a success by cold calling. Some of the key services we offer include:

  • Lead Generation Services
  • Warm Calling/Existing Clients/Referrals
  • Appointment Setting Services
  • Product/Service Promotion
  • Market Intelligence Services
  • Mortgage Lead Generation
  • CATI
  • Tele Surveys
  • Direct Mail Follow-up Services
  • Information Gathering
  • Customer Satisfaction Surveys
  • Welcome Call
  • Telesales & Customer Acquisition
  • Service Satisfaction Follow-ups
  • Sales Verification
  • Disaster Recovery Services
  • Cold Calling Campaigns
  • Direct Sales
  • Market Research & Surveys
  • Sales Lead Follow-up
  • E-mail Follow Up
  • Customer Loyalty Programs
  • Database Development & Management Services

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