A Natural Leader, Dennis gets the very best from every Employee at Invercall. He has over 20 years of Call Center and Management experience and his telephone experience is second to none. His training techniques and protocols ensure Invercall’s agents are always at their best. Dennis was personally involved in building multiple companies from the ground up. Hiring and training hundreds of staff in support and sales. He is a hands on leader who is constantly trying to exceed the clients expectations. Dennis is known for relationship skills with clients, always offering full transparency and always being available has made Dennis a trusted name in the Call Center world.
“I never, ever “duck” a phone call. I make sure I am always available to my clients so they feel at ease with Invercall being their trusted partner and sometimes the first line of defense for their customers. We value our clients customers as they are our own. In my opinion that is the only true way to provide quality service”